Privacy Policy

By using our website or submitting information through our forms, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

When you submit a form, request a quote, or contact us, we may collect:

• Name
• Email address
• Phone number
• Business name
• Business address
• Project or service details

Automatically Collected Information

When you visit our website, basic technical information may be automatically collected, such as your browser type, and pages viewed.

This information helps us understand how visitors use our website so we can improve performance, functionality, and user experience.

We do not use this information to personally identify visitors.

2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Provide quotes and proposals
• Schedule consultations
• Send service-related communications
• Provide project updates
• Improve website performance
• Comply with legal obligations

We do not sell your personal information.

3. Cookies & Tracking Technologies

Our website may use:

• Essential cookies
• Analytics tools (e.g., Google Analytics)
• Marketing tracking tools

You may disable cookies in your browser settings.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information only with:

• Trusted service providers (website hosting, CRM, SMS platforms)
• Legal authorities when required
• When necessary to protect business or client safety

All service providers are contractually required to protect your information.

5. Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no online system is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

7. SMS Messaging & A2P Compliance

Unity Cooling Systems may send SMS (text) messages only to individuals who have provided explicit consent.

How We Obtain Consent

Consent is obtained when you:

• Submit a website form and check the SMS consent box
• Request a quote and agree to receive communication
• Provide your phone number for service-related communication
• Submit a digital lead form that includes SMS consent language

Consent is not a condition of purchase.

Types of SMS Messages

Messages may include:

• Appointment confirmations and reminders
• Project updates
• Service notifications
• Responses to inquiries
• Important service-related information

We do not send unsolicited promotional SMS messages.

Message Frequency

Message frequency varies depending on your interaction with our services.

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan. Unity Cooling Systems is not responsible for carrier charges.

Opt-Out Instructions

You may opt out at any time by replying:

STOP

After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you provide new consent.

Help

For assistance, reply: Help

Or contact us at:

Phone: (281) 818-5959
Email: info@unitycoolingsystems.com

Mobile Data Protection

We do not sell, rent, share, or disclose mobile numbers or personal information for marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS messaging may be facilitated through secure third-party CRM and messaging providers who are contractually obligated to protect your information and use it only for authorized communications.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Information